A staffing agency saves your business time and money in their role as a middleman, finding well-qualified candidates to fit your job opening. This time saved otherwise would have been spent sorting through and interviewing multiple applicants. There are at least five things you should expect from a staffing agency.


1 – Providing Flexibility

Many companies have held back hiring full-time positions during the past year due to the COVID-19 pandemic and other economic factors. As a result, many have hired temporary workers they have found through staffing agencies.

The flexibility of using a staffing agency has become the primary driver in the push to bring on a workforce that can adapt with the ebb and flow of a client’s business demands.


2 – Reducing the Risk

Using a staffing agency reduces many of the risks involved in hiring a new employee. These run the gamut from legal responsibilities, taxes, insurance coverage, and following labor laws. There are also other risks, especially if someone has to be fired or leaves unexpectedly. When you utilize a staffing agency, they assume many of these liabilities for you.


3 – Streamlining the Hiring Process

Working with an agency maximizes the potential of finding the right person for your position. Without an agency, a great potential employee may never see your job posting. One of the key benefits of utilizing a staffing agency is that many firms have broad networks and keep the resumes of thousands of skilled local professionals on file. An agency can provide you with a candidate who’s closer to the right fit than you probably could find on your own.

As great talent becomes harder to find, and it becomes extremely time-consuming for managers to review résumés and conduct interviews.  A staffing firm can prescreen and qualify candidates to ensure the manager is always interviewing candidates that are a fit for the role.


4 – Giving Insider Expertise

Look for a staffing agency that specializes in the types of positions you most commonly need to fill. In other words, a tax preparer will likely find greater success with an agency that specializes in placing bookkeepers, tax professionals, and accountants over one that specializes in more creative-type positions. A candidate from a specialized firm will often finish the job more quickly and accurately than a lower-cost candidate from a general staffing firm.


4 – Staying in touch

Your work with a recruitment agency does not and should not end when a position is filled. Specialized staffing companies want you to succeed and keep them informed of any changes in your company or future staffing needs. After an employee comes on board, you should review their progress with the agency several times and provide feedback on the candidate’s job performance. That helps the agency recruiter better understand how to serve you and provide the right employees for your company.


5 – Acting if Things Aren’t Working Out

Despite everyone’s best intentions and efforts, sometimes a hire is not a good fit or does not work out for some other reason. It’s first important to determine where the problem lies. It may be with the employee, or maybe the agency itself was not the right choice. Talk to the agency representative since they have already worked with the job candidate. You will learn a lot based on how the agency responds to the problem. Will they blame you? Work to find a solution or a different candidate for the job?

Remember that a staffing agency serves as a middleman, eliminating much of the time-consuming hiring process, allowing business owners to focus their efforts elsewhere. The agency’s job is to quickly identify candidates to help fill temporary jobs, temp-to-hire roles, and direct-hire positions. Finally, when hiring a staffing agency, be clear about your expectations, and stick with the same company if you are satisfied with their performance on your behalf.